> For the complete documentation index, see [llms.txt](https://help.blings.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.blings.io/app/use-cases-templates.md).

# Use Cases & Templates

Each template is interactive, personalized, and designed to boost engagement, conversion, and loyalty. Whether you're welcoming a new customer, celebrating their birthday, or nudging them toward a goal, there's a use case for that.

Simply choose a category, pick a template, personalize the content, and publish.

## Explore by Campaign Type

### Welcome — First Impressions That Wow

Guide users through their first steps with flow explainers, perks, or app download prompts.

[Explore Welcome Templates →](/app/use-cases-templates/welcome-messages.md)

### Birthday — Celebrate Like You Mean It

Surprise customers with interactive perks, games, and heartfelt greetings on their special day.

[Explore Birthday Templates →](/app/use-cases-templates/birthdays-anniversaries.md)

### Promotions — Boost Clicks and Sales

Highlight offers, deliver mystery discounts, and keep loyal customers coming back.

[Explore Promotions Templates →](/app/use-cases-templates/product-recommendations.md)

### Anniversary — Make Milestones Memorable

Mark customer anniversaries with rewards, recognition, and personalized recommendations.

[Explore Anniversary Templates →](/app/use-cases-templates/birthdays-anniversaries.md)

### Loyalty Tier — Motivate Progression

Announce upgrades, tease upcoming rewards, and drive deeper engagement with your program.

[Explore Loyalty Templates →](/app/use-cases-templates/product-recommendations.md)

### Customer Feedback — Listen and Learn

Collect valuable insights while keeping users engaged.

[Feedback Templates →](/app/use-cases-templates/surveys-feedback.md)

### Custom — Create Anything

Your brand, your rules. Design bespoke experiences using Blings Studio or with help from our team.

[Create a Custom Flow →](/app/use-cases-templates/custom-campaigns.md)

***

**Not sure where to start?** [Talk to our team](mailto:support@blings.com) or browse the [How-To Videos](/app/how-to-videos.md).