Customer.io

"Liquid‑powered automation meets interactive video."

CRM Term: Liquid Tag

1

Design video in Blings.

2

Choose Customer.io in Connect to CRM.

3

Map tags

{{customer.first_name}}, {{customer.email}}.

4

Choose embed method in Blings

Video Link (URL) or Visual Placeholder (HTML snippet).

5

Paste into Customer.io email editor

• Video Link: highlight text / select Button → Link pane → paste PURL.

• Visual Placeholder: add Code block → paste snippet.

6

Test & Send

Use Customer.io's Preview with profile.

Embed Options – Video Link vs Visual Placeholder

Method	Customer.io Email Builder Location	CRM Help
Video Link (URL)	Button/Text link → Link settings	https://www.customer.io/docs/email-builder/#linking
Visual Placeholder (HTML banner)	Code Block in email builder → paste snippet	https://www.customer.io/docs/email-builder/#code

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