Incorporating direct call functionality in your video can significantly enhance user engagement by providing a seamless way for viewers to connect with you or your business. This feature is particularly useful in scenarios where immediate communication is a key aspect of the viewer's journey. Here are two methods to integrate this functionality into your interactive video, along with examples of use cases where such a feature could be invaluable:
Implementation: Choose the 'Open link connector' and then proceed to the 'code' option. Here's the basic code structure:
var number = '00972541234567'; // Replace with your actual phone number
return `tel:${number}`;
Use Case Example: Imagine a real estate video tour. At the end of the video, viewers might be interested in scheduling a visit or inquiring further. By clicking a 'Call us to know more' button integrated with this code, they can instantly initiate a call to the provided number.
Implementation: Opt for the 'Expression connector' and input the following code:
(data, liveData, event, element, player) => {
var number= '+1-00-0000'; // Replace with the desired phone number
window.open(`tel:${number}`);
}
Use Case Example: Consider an instructional video from a tech product company. If a viewer needs more information or technical support, a 'Call for Support' button can facilitate immediate communication with customer service.
Both those options will open the native call functionality of the device.
Choose the Right Context: The call function is best used where immediate action is desired, such as customer service, booking, or inquiries.
Customize the Number: Replace the placeholder numbers in the code snippets with the actual contact number you wish your viewers to use.
Test the Functionality: Ensure the call action works as intended across different devices and platforms to provide a smooth user experience.
By implementing this direct call feature, you offer viewers a convenient and immediate way to reach out, enhancing the interactive experience of your video and potentially increasing conversion rates or customer satisfaction.