# Adobe Campaign Integration Guide

### Using Personalization Fields

{% stepper %}
{% step %}
Select **Adobe** **Campaign** in Connect to CRM.
{% endstep %}

{% step %}
Map the dynamic variables needed in the video, to Adobe's Personalization Fields. \
For example, if the video has "name" variable:

* Classic v7 / v8 Web: `<%= recipient.firstName %>`  ([ref](https://experienceleague.adobe.com/en/docs/campaign-classic/using/sending-messages/personalizing-deliveries/personalization-fields))
* Campaign Standard: `[Profile:firstName]` via the URL personalization dialog ([ref](https://experienceleague.adobe.com/en/docs/campaign-standard/using/designing-content/personalization))
  {% endstep %}

{% step %}
Example URL (copy from Blings app) :&#x20;

* `https://app.blings.io/embed?name=<%= recipient.firstName %>` (Classic / v8)
* `https://app.blings.io/embed?name=[Profile:firstName]` (Standard) ￼
  {% endstep %}

{% step %}
**Embed** in Campaign email template:

<div data-with-frame="true"><figure><img src="/files/TWZAJA4nDW6l9ltxZkmZ" alt=""><figcaption></figcaption></figure></div>

Embed Options – Video Link vs Visual Placeholder

| Method                               | Adobe Email Editor Location                                                                                                                       | CRM Help                                                                                                                                                                                                                                                                                                                                                                                                 |
| ------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Video Link (URL)**                 | <p>Insert a link and add parameters. </p><p>Classic/v8 renders <%= recipient.\* %>; </p><p>Standard uses the pencil to personalize URL params</p> | <p><a href="https://experienceleague.adobe.com/en/docs/campaign-classic/using/sending-messages/personalizing-deliveries/personalization-fields">Classic: Personalization fields</a>; <br></p><p><a href="https://experienceleague.adobe.com/en/docs/campaign-standard/using/designing-content/personalization">Standard: Personalizing URLs</a></p>                                                      |
| **Visual Placeholder (HTML banner)** | Switch to HTML view or use the HTML editor block to paste your snippet                                                                            | <p><a href="https://experienceleague.adobe.com/en/docs/campaign-classic-learn/tutorials/sending-messages/email-channel/personalizing-emails-using-personalization-fields">Classic: fields + HTML preview; </a></p><p></p><p><a href="https://experienceleague.adobe.com/en/docs/campaign-standard/using/designing-content/images">Standard: Working with images and image source personalization</a></p> |

{% endstep %}
{% endstepper %}

{% tabs %}
{% tab title="Tips" %}

* Classic:
  * V7: [Add personalization fields](https://experienceleague.adobe.com/en/docs/campaign-classic/using/sending-messages/personalizing-deliveries/personalization-fields). &#x20;
  * V8: [Add personalization fields](https://experienceleague.adobe.com/en/docs/campaign/campaign-v8/send/personalize/personalization-fields)
* Campaign Standard:&#x20;
  * [Personalizing email content](https://experienceleague.adobe.com/en/docs/campaign-standard/using/designing-content/personalization)
  * [Working with images](https://experienceleague.adobe.com/en/docs/campaign-standard/using/designing-content/images)
  * [Using product listings](https://experienceleague.adobe.com/en/docs/campaign-standard/using/designing-content/using-product-listings)

{% endtab %}

{% tab title="Dynamic Thumbnails" %}
Supported by appending the same tokens.
{% endtab %}
{% endtabs %}

**Official Resources:**

* [AJO: Add Personalization](https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/personalization/personalization-build-expressions)
* [AJO - Personalization syntax. ](https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/personalization/personalization-syntax?utm_source=chatgpt.com)
* [AJO - Helper functions overview and string functions. ](https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/personalization/functions/functions?utm_source=chatgpt.com)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.blings.io/integrations-crm-guides/adobe-campaign.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
